NOTE: Unfortunately, owing to a large volume of
emails, I would be grateful if questions could be related to our products only,
unless you are really stuck! Also check the I-PAC troubleshooting section
here.You will
find expert and willing help on the message board at
www.arcadecontrols.com. This is the best place for
discussing general emulation and control panel design issues etc.
I always
answer though so please ask if you can't find the info anywhere. We are getting
an increasing problem of answers to support questions (and tracking numbers for
orders) being "bounced" owing to customers spam filters. If you are repeatedly
sending emails and receiving no reply, please try to use an alternative address
and, as a last resort please use the phone number below.
PHONE CONTACT
Before using the number below
PLEASE READ!
We are aware that when ordering on the web, customers like to
see a phone number in case of credit card billing problems etc, or email
problems. This number is not for telephone support unless by prior arrangement
by email. Unfortunately (at least for now) we don't have the resource for
first-line support by phone.
The number should only be used between 2 - 5
PM EST. (7-10 PM GMT).
From the USA: 01144 208 5429404
Rest of world: +44
208 542 9404
UK: 020 8542 9404
